A quick summary
Veeriq collects information needed to provide and improve our exam preparation services. We aim to collect only information that is reasonably necessary for operating the platform and providing requested features.
1. Information We Collect
Depending on how you use Veeriq, we may collect the following categories of information:
Account Information
When you create or use a Veeriq account, we may collect information such as your name, email address, account credentials, and other information you choose to provide as part of your profile.
Study and Usage Information
We may collect information about your interaction with Veeriq, such as exams you explore, quizzes you attempt, resources you access, test results, preferences, and other activity necessary to provide study and personalization features.
Newsletter Information
If you subscribe to our newsletter or exam alerts, we may collect your email address and subscription preferences.
Information You Send to Us
If you contact us through a contact form, support channel, or other communication method, we may collect the information you provide, including your name, email address, subject, message, and related details.
Technical Information
We may automatically receive certain technical information when you use our website, such as browser type, device information, approximate location derived from technical data, IP address, pages visited, and information about how the website is accessed.
2. How We Use Your Information
We may use collected information for purposes including:
- Creating and managing your Veeriq account.
- Providing exams, quizzes, resources, mock tests, and other study features.
- Saving and displaying your study activity and performance.
- Improving the quality, reliability, and usability of Veeriq.
- Providing customer support and responding to enquiries.
- Sending newsletters, exam alerts, or study-related communications when you have subscribed to them.
- Detecting, preventing, and addressing security issues, fraud, abuse, or misuse.
- Understanding how users interact with our platform so we can improve our products and services.
- Complying with applicable legal obligations.
4. Third-Party Services
Veeriq may use third-party services to operate, understand, secure, and improve the platform. Depending on the features enabled on the website, these may include services for analytics, authentication, hosting, communication, payments, email delivery, AI-assisted functionality, or advertising.
Third-party providers may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of services they interact with through Veeriq.
We do not sell your personal information simply because you use Veeriq. Information may be shared with service providers when reasonably necessary to operate our platform and provide requested services.
5. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain your account, fulfill legitimate business purposes, resolve disputes, enforce agreements, and comply with applicable legal obligations.
When information is no longer required for these purposes, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.
7. Your Choices and Rights
Depending on applicable law and your location, you may have rights regarding your personal information, including the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain information, subject to applicable requirements.
- Withdraw consent where processing is based on consent.
- Unsubscribe from non-essential marketing or newsletter communications.
- Ask questions about how your information is used.
To make a privacy-related request, please contact us using the details provided in the Contact Us section.
8. Children's Privacy
Veeriq is intended for users who are legally able to use online services under the laws applicable to them. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
9. External Links
Veeriq may contain links to third-party websites, services, or platforms. These websites operate independently from Veeriq and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how Veeriq handles information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Veeriq handles your information, please contact us.
Veeriq
Email: support@veeriq.com
